GENERAL INQUIRIES

 

Where can I see my bonus balance?

The easiest and quickest way to see your bonus balance is under "My Wallet" or under "My Profile" as seen below:

               

 

How do I make a withdrawal?

Please click here for withdrawal instructions: WITHDRAWAL INSTRUCTIONS 

How do I know if I won in Lucky 6, Lucky Number 5/90+, or Super Keno?

The easiest way is to click on Lottery.

Then click "View My Lottery Ticket.

This will show you the details of the ticket and if you have won or not.

How do I view my Lottery Ticket?

The easiest way is to click on Lottery.

Then click "View My Lottery Ticket.

This will show you the details of the ticket and if you have won or not.

  • The ticket will display
    • Draw date and time
    • Ticket number
    • The game you bet on
    • The bet amount OR the win amount?
      • If you won, click on the green colored winning amount number and see the results of the draw including the amount of your total bet. You can also easily BUY THE SAME NUMBERS AGAIN by clicking the red button at the bottom of the page or clicking on the ticket.

 

  • You can select a specific game OR show them all by clicking the GAME button at the top left of the screen:
    • Lucky 6 Prime
    • Super Keno
    • Lucky Number 5/90

 

  • You can sort the tickets by clicking the SORT BY button on the top right of the screen:
    • Transaction Time (Txn. Time)
    • Draw Date
    • Status
Where can I find Lottery results?

Click on Lottery.

Then click "View Results.

This will show you all of the various results for Lottery games.

Select which game result you want by clicking the GAME button at the top left of the screen.

You can search by dates by inputting the Start Date and End Date at the top of the screen then clicking the magnify glass.

You will see here:

  • The Draw No. (Draw Number).
  • Date & Time of the draw.
  • Result of the draw.

For Lucky 6 Prime: 

  • Select the MORE DETAIL button on the ticket to reveal the results of:
    • Winning Multiplier
    • Clover Balls
    • First Ball Color
    • First Ball Value
    • First Ball Even/Odd
    • Last Ball Color
    • Last Ball Value
    • Last Ball Even/Odd
    • First 5 Ball Sum
    • First 5 Ball More Even/Odd
Where can I check all of my Winning tickets?

You can check all of your Winning tickets in the "My Transactions" portion of "My Account" as seen below.

You must choose a date range and transaction type.